See upstream README file for configuration and usage instruction. Almost all information from that file is relevant. However, from the section "INSTALLATION", only this is relevant: * To be performed in place of 'make initdb' from the README's installation instructions. Initialize the database rt-setup-database --action insert --datafile \ /usr/share/request-tracker5/plugins/RT-Extension-RepeatTicket/etc/initialdata Only run this the first time you install this module. If you run this twice, you may end up with duplicate data in your database. If you are upgrading this module, check for upgrading instructions in case changes need to be made to your database. * Edit a file like e.g. /etc/request-tracker5/RT_SiteConfig.d/90-local and add (or update, if a similar entry already exists in /etc/request-tracker5) Set(@Plugins, qw(RT::Extension::RepeatTicket)); * Clear your mason cache rm -rf /var/cache/request-tracker5/mason_data/obj * Add rt-repeat-ticket (it's installed in the default PATH) to a daily cron job in /etc/cron.daily/* . * Restart your webserver -- Joost van Baal-Ilić Tue, 20 Sep 2016 20:35:21 +0200