See upstream README file for configuration and usage instruction. Almost all information from that file is relevant. However, the following replaces the "INSTALLATION" section: * Initialize the database rt-setup-database-5 --action insert --datafile \ /usr/share/request-tracker5/plugins/RT-Extension-RepeatTicket/etc/initialdata Only run this the first time you install this module. If you run this twice, you may end up with duplicate data in your database. If you are upgrading this module, check for upgrading instructions in case changes need to be made to your database. * Edit a file like e.g. /etc/request-tracker5/RT_SiteConfig.d/90-local.pm and add (or update, if a similar entry already exists under /etc/request-tracker5) Set(@Plugins, qw(RT::Extension::RepeatTicket)); * Clear your mason cache rm -rf /var/cache/request-tracker5/mason_data/obj * Restart your webserver